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IMPORTANT SHIPPING INFORMATION!!
Due to the new EU Packaging and Packaging Waste Regulation (PPWR), it is currently not economically feasible for us or for many other online retailers to ship packages to private individuals in various EU countries. We can currently only fulfill orders for private customers outside Germany if the customer arranges for a parcel service to collect the shipment.
We can continue to supply commercial businesses that do not dispose of waste via household refuse systems.

Shipping & Returns

private customer:
delivery charge I: 8,21 ¤ incl. 19%VAT (6,90¤ excl. 19% VAT)
Germany
Unfortunately, due to changes in packaging regulations (PPWR (EU) 2025/40), it is no longer economically viable for us to ship to other countries. However, customers from any country have the option to select the "Self-pickup" shipping method and arrange for their own courier service.

business customer:
delivery charge I: 8,21 ¤ incl. 19%VAT (6,90¤ excl. 19% VAT)
Germany
delivery charge II: 20,23 ¤ incl. 19%VAT (17,00¤ excl. 19% VAT)
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
delivery charge III: 27,25 ¤ incl. 19% VAT (22,90 ¤ excl. 19% VAT)
Great Britain, Norway, Switzerland, Liechtenstein


Please note that we have a value of less than 29.75 ¤ incl. 19% VAT (25, - ¤ plus 19% VAT) a processing fee of 5,85 ¤ incl. 19% VAT (5, - ¤ plus 19%) VAT).

The above shipping costs only apply to delivery locations on the mainland that can be reached by land and rail vehicles.
Shipping costs for islands and mountain stations, for example, please inquire by email.

If you are ordering from outside of the EU it is possible that you have to pay additional customs duties, taxes or fees to your public authorities. We recommend our customers to clear particulars before ordering!

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.